Assign Queue

Route incoming validation requests to a team, or move work between teams — the team leader then hands it to a validator

Team Leaders

Performance of each validation team leader — assignments routed, results, and turnaround

Validators

Every validator across teams, with workload and quality

Open Tasks

Everything the validation desk still owes — unassigned requests and reviews running long

Quality Review

Final sign-off (level 2) — the team leader approves first, then you approve the work or flag it back to the team

Tasks Done

Reports & Analytics

Validation-desk revenue, throughput, quality, and team-leader comparison

Desk Pipeline

Operations Insights

Team Comparison

Activity

Live log of assignments, reviews, and completions